The new standard
in equipment service
Follow one real service call — from the QR scan to the signed repair. Every screen shows who acts, what they see and what happens next.
The new standard
in equipment service
One scan on the machine. A technician on the way.
Answers from the exact manual. A signed ticket in minutes.
- 01A scan is all it takes
A cook scans the sticker. WhatsApp opens already knowing the fryer, location and staff role — no login, app or training.
- 02A technician, already en route
RapidTech accepts the request. The kitchen sees Radu's live ETA while he travels, without chasing updates by phone.
- 03Answers grounded in the exact manual
On site, Radu asks about E-15 inside the ticket. AskWhiz answers from this model's manual and cites page 42.
- 04Signed on the spot — billed once
The manager and Radu sign beside the repaired fryer. The ticket closes and each party pays one flat fee.
Live from the field
See AskWhiz at work.
Real equipment, real service calls and the fixes happening behind the scenes — directly from the AskWhiz Shorts channel.
Built for the pace
of a working kitchen.
WhatsApp-first
No app to install. Staff scan the sticker and everything happens in the chat they already use every day.
Grounded in the manual
Every answer is cited from the manuals for that exact model — with the page it came from. No hallucinations.
Per-ticket pricing
No subscription, no per-seat fees. You pay a flat fee only when a ticket is completed and signed.
Built for fleets
From a single location to a managed group — partnerships, SLAs and consolidated oversight, one platform.
Whoever touches the machine,
AskWhiz fits the way you work.
The same QR-to-ticket flow adapts to your case. Two of them — manufacturers and restaurant groups — run on enterprise plans.
Pay per signed ticket. Nothing else.
No subscription, no per-seat fees. Each of the two paying parties on a ticket pays one flat fee — and only when the job is completed and signed on site.
per party — only on completed & signed tickets
Get startedManufacturers & restaurant groups run on enterprise plans — contact us for pricing. /contact
One world, every party in it.
Restaurants, groups, technicians, manufacturers and distributors share the same tickets — each sees the right view. Explore the whole platform: five roles, WhatsApp and web, real equipment.
Explore the platformHow we work
and how we bill.
Billing is private. A restaurant group sees fleet activity and SLAs, but managed restaurants never see a billing surface — charges stay with the paying parties only.
No. When a restaurant is managed by a group, the group and the service company are the paying parties. The managed location never sees a bill.
No. AskWhiz runs entirely on WhatsApp. Your team scans the sticker on the machine, WhatsApp opens, and everything happens in the chat they already use.
Every answer is grounded in the manuals for that exact model and cites the page it came from. If the manual doesn't cover it, the assistant says so instead of guessing.
A live requests inbox, the ticket with the machine's model and history, the grounded assistant and their own private knowledge — plus scheduling and a route to site.
You are only charged when a ticket is completed and signed on site. Each of the two paying parties on the ticket pays one flat fee — no subscription, no per-user cost.