Troubleshoot your
equipment in seconds

In WhatsApp, snap a photo, describe the problem. Get instant diagnostics, repair steps, and how-to guides β€” 24/7 in any language.

5 min setup

9:41
Your Brand
Your Brand
online
Today

How do I use the convection mode on my oven?

09:41

πŸ“– Here's how to use convection mode:

1️⃣Press the "Mode" button
2️⃣Select the fan icon (convection)
3️⃣Preheat for 10 min before placing food

Source: User Manual, Page 24, Β§3.2

Want me to send you the full manual?

▢️ How to use Convection Mode - 2 min

09:41
Oven display showing E24 error

My oven is showing this error. What does it mean?

09:45

⚠️ Error E24 indicates a heating element malfunction.

This usually means the element needs replacement. Check for visible cracks or burn marks on the coil at the bottom of your oven interior.

How would you like to proceed?

πŸ“ž Connect me with a technician
πŸ“– Show me DIY repair steps
09:45
Message
As seen at Host Milano 2025
WhatsApp

No app needed, it runs directly on WhatsApp*

*or your own app/website

2B+ users worldwide
Instant reach
No downloads

How it Works

From question to answer in seconds β€” customers chat naturally on WhatsApp while AskWhiz answers questions from your knowledge base & documents.

Documents
Manuals, guides, specs, SOPs...
Dashboard
Manage everything
Analytics
Track performance
Whiz Logo
Whiz AI Engine
Understands & finds answers
WhatsApp
Customers' favorite app
Customers
Instant answers 24/7

Brands our users have created AI assistants for

Smeg
Houno
Daikin
Pitco
Hobart
Star
Metalcarrelli
Jeros
Baxter
Berkel
Centerline
Ecoline
Ibex
Jemi
Justa
Stalgast
Traulsen
Vulcan
Wolf
Smeg
Houno
Daikin
Pitco
Hobart
Star
Metalcarrelli
Jeros
Baxter
Berkel
Centerline
Ecoline
Ibex
Jemi
Justa
Stalgast
Traulsen
Vulcan
Wolf
Smeg
Houno
Daikin
Pitco
Hobart
Star
Metalcarrelli
Jeros
Baxter
Berkel
Centerline
Ecoline
Ibex
Jemi
Justa
Stalgast
Traulsen
Vulcan
Wolf

Create Your Own Custom Bot

Upload your manuals, guides, and documentation once. Our AI learns everything and becomes your expert assistant.

Step 01

Data about Your Product

Upload PDFs, Word documents, or text files β€” product manuals, service guides, FAQs, specifications, SOPs.

Step 02

Training & Tuning

Our intelligent system automatically analyzes your files and starts training your Whiz on your products.

Whiz Is ready to answer
Step 03

Whiz Is ready to answer

Receive answers 24/7 in any language on WhatsApp.

Product Demo

See It In Action

Watch how Whiz transforms equipment support

The numbers don't lie πŸ“ˆ

Real results from real businesses

πŸ’Έ
Save big!
0%

Less money spent on support

πŸ¦‰
Always on!
0%

Uptime (we basically never sleep)

⚑
Lightning fast!
0x

Faster than your best tech

*Based on customer feedback. Your mileage may vary, but probably won't πŸ˜‰

One Bot, One Price

Each bot gets its own subscription. Scale document pages as you need.

Starter

Perfect for getting started

€30/month
Up to 100 pages
€0.30/page
1 WhatsApp number included
Unlimited messages
5 authorized phone numbers
RAG-powered AI responses
POPULAR

Professional

Most popular choice

€80/month
Up to 500 pages
€0.16/page
1 WhatsApp number included
Unlimited messages
5 authorized phone numbers
RAG-powered AI responses

Scale

Best value per page

€200/month
Up to 2,000 pages
€0.10/page
1 WhatsApp number included
Unlimited messages
5 authorized phone numbers
RAG-powered AI responses
Enterprise

Custom Solutions for
Large Organizations

Unlimited everything. Custom integrations. Dedicated support. Built for enterprises that need scale.

Everything in standard plans, plus: notification + custom integrations

Unlimited Whiz bots
Bring Your Own WhatsApp API
Public Chat or Unlimited authorized numbers
Custom System Prompts
Bot Statistics dashboard
FAQ management
Monthly usage reports
Dedicated support

Need more than 2,000 pages? Extended tiers available at €100/1,000 additional pages.

🏒For Enterprises

Why Choose Whiz?

Transform your equipment support

Complete History & Knowledge Retention

Automatically log every interaction, providing a searchable history of issues and resolutions. Spot recurring problems and maintain compliance. Get monthly reports.

  • Full interaction history
  • Searchable knowledge base
  • Compliance ready

Instant Troubleshooting

Get expert-level diagnostics & how-to guides in seconds, not hours. Reduce downtime and keep your operations running smoothly.

  • 24/7 AI support
  • Any-language
  • Step-by-step guides

ROI & Simple Integration

Measurable ROI: reduced downtime, lower support costs, improved NPS and faster service. Plug-and-play system live in days.

  • Implement in days, not months
  • Integrates with existing systems
  • Proven ROI metrics
W
Whiz
online

How do I descale my coffee machine?

14:22

β˜• Descaling Instructions:

1.Empty the water tank completely
2.Add descaling solution + 1L water
3.Press Menu β†’ Maintenance β†’ Descale

πŸ“„ Source: Manual, Page 47

▢️ Descaling Tutorial - 3 min

14:22
Message

The Cost of Equipment Downtime

Traditional support is too slow, too complex, and too costly. When equipment breaks down, everything stops.

Repair process
$
$$
$$$
$$$$$

Diagnosis

Repair duration

Part Search

Unhappy customers

With Whiz

Eliminate unnecessary costs. The only expense left is the actual repair time.

Traditional
$
$$
$$$
$$$$$
All costs stack up
With Whiz
$
Only repair duration
Save up to 80% on support costs

πŸ‘‹Psst... Got a big team? We've got you coveredπŸ‘‹

πŸ†ENTERPRISE TIER

Big Dreams? 🌟
We Scale With You

Custom integrations, dedicated support, and all the bells and whistles your IT team dreams about at night. (Yes, we know they dream about APIs)

♾️

Unlimited Everything

No caps, no limits, no "surprise!" invoices

πŸ”Œ

Custom Integrations

Salesforce, SAP, your custom CRM - you name it

🎧

Dedicated Support

A real human who knows your name (not Kevin)

πŸ“Š

Advanced Analytics

Dashboards that make your CFO smile

πŸ”’

Enterprise Security

SOC 2, SSO, and all the acronyms you need

πŸ“ˆ

Monthly Reports

Insights on what your customers are asking

No sales pitch. Just a friendly chat about what you need.

One Bot, One Price

Each bot gets its own subscription. Scale document pages as you need.

Starter

Perfect for getting started

€30/month
Up to 100 pages
€0.30/page
1 WhatsApp number included
Unlimited messages
5 authorized phone numbers
RAG-powered AI responses
POPULAR

Professional

Most popular choice

€80/month
Up to 500 pages
€0.16/page
1 WhatsApp number included
Unlimited messages
5 authorized phone numbers
RAG-powered AI responses

Scale

Best value per page

€200/month
Up to 2,000 pages
€0.10/page
1 WhatsApp number included
Unlimited messages
5 authorized phone numbers
RAG-powered AI responses

Need more than 2,000 pages? Extended tiers available at €100/1,000 additional pages.

Got Questions?

AI Equipment Repair FAQ

Everything you need to know about AI-powered equipment repair and diagnostics.

The system makes adding new material simple. You just upload your PDF user, service manuals, or any other docs you have and our workflow automatically processes and indexes them into a searchable knowledge base. It typically takes just a few minutes to upload and prepare a manual so it is fully functional and ready to guide users inside the platform.

Yes, the system offers comprehensive diagnosis. When a user enters an error code, Whiz identifies the potential damaged parts and can display exploded views of the relevant area. It links directly to training videos showing how to replace or service those parts, and always cites the exact page in the manual where the information was found.

Absolutely. Users can simply upload a picture of the equipment's data sticker. The system uses image recognition to identify the model, serial number, and production year. It then provides a direct link to the correct manual, spare parts list, and relevant training material for that specific unit.

We offer full warranty lifecycle management. The platform tracks warranty periods for each product and identifies if a unit is inside or outside warranty based on its serial number and production date. Users can upload purchase documents for coverage calculation. The system can also notify service partners if a warranty is expiring and supports fully diagnosable warranty rules for each manufacturer.

AI equipment repair uses artificial intelligence to automatically diagnose and troubleshoot problems with commercial and industrial equipment. Whiz provides instant repair guidance via WhatsApp, enabling 24/7 AI-powered equipment repair support without waiting for a technician.

Whiz integrates with WhatsApp Business API. Customers simply message your WhatsApp number describing their equipment issue, and our AI instantly analyzes the problem, identifies the fault, and provides step-by-step repair instructions. The AI is trained on your equipment manuals for accurate equipment repair diagnostics.

Yes, Whiz is fully GDPR compliant. We are EU-based, use encryption for all equipment repair conversations, and provide data processing agreements (DPAs) for enterprise customers. All repair logs are stored securely.

Whiz offers a Personal Plan at $50/month for individuals, and custom Enterprise Plans for larger organizations. Start with a free trialβ€”no credit card required. See how AI equipment repair can transform your support.