Mitsubishi Electric U4 Error Code
Open/short of outdoor unit thermistors (TH3, TH32, TH6, TH7 and TH8)
Source: hvac/mitsubishi-electric/75011a04__SH_SUZ-KA24_36NAHZ_OCH754D.pdf
What does Mitsubishi Electric U4 mean?
The control found an open or short circuit in one of the outdoor-unit thermistors (TH3, TH32, TH6, TH7 or TH8), which sense pipe, coil, and ambient temperatures. With an unreliable sensor reading the unit stops and shows U4 on a blinking display. The problem lies in a temperature sensor or its wiring rather than the refrigerant charge.
Symptoms
- U4 shown on a blinking display
- Unit stops on the protection device
- Abnormal temperature readings in service display mode
- Fault recurs after restart
Common causes
- Loose or disconnected thermistor connector
- Open circuit from cut or pinched sensor wiring
- Shorted thermistor element
- Corrosion or moisture at a sensor connector
Ask the AskWhiz AI about Mitsubishi Electric U4
AskWhiz
online
Diagnostic steps
Power down the outdoor unit
Switch off power before opening the outdoor unit to inspect sensors.
Check each thermistor connector
Verify that TH3, TH32, TH6, TH7 and TH8 connectors are seated and undamaged.
Inspect the harnesses
Look for chafed, pinched, or broken wiring along each thermistor lead.
Dry corroded connectors
Clean and reseat any connector showing moisture or corrosion.
Restart and observe
Restore power and check whether U4 clears once connections are secure.
When to call a professional
Call a technician if U4 stays after reseating connectors, since identifying which thermistor is open or shorted requires resistance testing against the service data. Replacing a sensor inside the outdoor unit means working around the coil and control board. A qualified professional should confirm and replace the faulty thermistor.
Stop searching through PDFs. Our AI assistant on WhatsApp is trained on official Mitsubishi Electric documentation and can diagnose this fault code and guide you through the repair in minutes.
5 free questions per bot in your browser — no signup.
Other Mitsubishi Electric Error Codes
Abnormal high pressure (63H worked)
Abnormal high discharge temperature, shortage of refrigerant
Open/short circuit of discharge thermistor (TH4)(TH33)
Abnormal temperature of heatsink
Abnormality of power module
Abnormality of superheat due to low discharge temperature
Abnormality in outdoor fan motor
Overheat protection
Abnormal pressure of 63HS
Compressor overcurrent interruption (When Comp. locked)
Current sensor error
Abnormal low pressure (63L worked)