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Welcome to AskWhiz

16 March 20262 min read
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AskWhiz Team

AI-powered technical assistants on WhatsApp

Technicians carry the answers they need every day in their pocket — they just can't get to them fast. Manufacturer manuals, error codes, service bulletins, torque specs: all locked inside PDFs. AskWhiz puts a specialist AI on WhatsApp so the answer arrives in seconds, on the same phone you already use on the job.

What AskWhiz Does

AskWhiz covers three trades deeply — HVAC, refrigeration and commercial kitchen. The in-ticket assistant is scoped to the manuals for the exact machine on the ticket rather than spread thinly across the whole web. Scan the sticker on the unit, describe the fault on WhatsApp, and get expert answers grounded in that model's own documentation.

  • HVAC — 60+ brands, controls, refrigerants, fault codes, commissioning specs.
  • Refrigeration — 60+ brands, commercial and industrial, controllers and case-line equipment.
  • Commercial Kitchen — 40+ brands, ovens, fryers, dishwashers, holding cabinets.

How It Works

  1. Pick your industry — HVAC, Refrigeration, or Commercial Kitchen.
  2. Put a QR sticker on the unit — scan it and AskWhiz opens a ticket that already knows the model.
  3. Describe the fault on WhatsApp; the AI triages it in the conversation, grounded in the manufacturer's own manuals — and a technician signs it off in minutes.
  4. Pay one flat fee per party, only when a ticket is completed and signed on site.

How is AskWhiz different?

General-purpose chatbots try to know a little about everything. They're confident, fast, and frequently wrong on technical details that matter. AskWhiz goes the other way — deep over wide. The assistant is scoped to the manuals for the exact machine on the ticket, so the answer you get on a brand controller, an error code, or a service procedure reflects manufacturer documentation rather than a guess.

Deep beats wide when the cost of being wrong is a return trip to the van.


Ready to get started? See the AI coverage by vertical or create your account and put a sticker on your equipment.

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