Convotherm E34

What does Convotherm E34 mean?

E34 reports a steam generator pump error. The manual lists a steam generator pump fault as the cause and directs the remedy to customer service. The pump moves water through the steam generator, so when the control detects a fault with it the oven displays E34 and treats it as a service repair rather than an operator fix.

Symptoms

• Display shows error code E34
• Steam generator pump not operating correctly
• Steam functions are interrupted

Common causes

• Steam generator pump fault

Diagnostic steps

1. 01

   Confirm the error code

   Verify the display reads E34 steam generator pump error so the correct component is addressed.

2. 02

   Power-cycle the unit

   Switch the combi off and on to confirm whether E34 clears or returns.

3. 03

   Stop steam operation

   Avoid running steam programs until the pump fault is resolved.

4. 04

   Call customer service

   The manual lists the remedy for the steam generator pump fault behind E34 as calling customer service.

When to call a professional

The manual attributes E34 to a steam generator pump fault and directs the remedy to customer service. Replacing or repairing the steam generator pump involves the water and electrical systems inside the oven, so a persistent E34 should be handled by a qualified Convotherm by Cleveland authorized service representative.