Convotherm E60

What does Convotherm E60 mean?

Convotherm shows E60 — Cleaning process cancelled — on the maxx, maxx pro combi oven range. The manual lists these reasons: Power may have failed briefly during cleaning process Appliance was briefly switched off and then back on; Safety check was no longer possible; Appliance was switched off during the cleaning process; and others. The control flags the fault and holds the affected function until the message is cleared.

Symptoms

• Display shows error code E60 (Cleaning process cancelled)
• The affected function is interrupted until the fault is cleared

Common causes

• Power may have failed briefly during cleaning process Appliance was briefly switched off and then back on
• Safety check was no longer possible
• Appliance was switched off during the cleaning process
• Grease or something else is blocking the cleaning-agent piping and stopping the water from circulating
• Hot water is being circulated continuously, water connection too hot
• Circulation pump is jammed and not running during the cleaning process
• No water movement visible in the cooking chamber as would be usual during cleaning

Diagnostic steps

1. 01

   Restart, then have the power supply checked

   Acknowledge the error screen and restart the appliance Have power supply checked for possible voltage fluctuations

2. 02

   Perform a software update

   Perform a software update

3. 03

   Do not interrupt the cleaning cycle

   Make operators aware that cleaning must not be interrupted and that it is essential to keep the appliance switched on during cleaning

4. 04

   Clean daily while the oven is still warm

   Clean regularly after the working day while the appliance is still warm so that the grease has not yet hardened or become tough Select a sufficiently high cleaning level

5. 05

   Supply cool water to the connection

   Use a water connection that supplies cool water if at all possible

6. 06

   Rinse the cooking chamber with the hand shower

   Open the appliance door and use the recoil hand shower to rinse out thoroughly the entire cooking chamber.

7. 07

   Restart the appliance

   Switch off the appliance Restart the appliance after 10 sec. If the error still appears, contact the responsible service partner (make a note of the message on the display)

8. 08

   Perform a software update

   Performing a software update

When to call a professional

The manual routes E60 (Cleaning process cancelled) to the responsible Convotherm service partner. Note the exact message on the display, stop using the affected function, and call a qualified technician — board, sensor and electrical diagnosis on a combi oven involves live components.