Ako E23
Idem for E11 but relating to probe S3 on page 22 E14 A lack of stability has bee
Source: 3516524A11-10.pdf
What does Ako E23 mean?
E23 is the AKO-16526 equivalent of E11 but applies to probe S3 on a dual-evaporator configuration. It signals that S3 (the second evaporator probe) is reading a temperature similar to S1 (the cold-room probe), providing insufficient differential for the SELFDRIVE system to calculate the second evaporator's performance. The fault suspends SELFDRIVE optimization for that evaporator circuit.
Symptoms
- E23 appears on the display.
- SELFDRIVE calibration for the second evaporator is suspended.
- Controller falls back to standard regulation for the second evaporator circuit.
- Alarm relay activates.
- Temperature differential between S1 and S3 is abnormally small.
Common causes
- Probe S3 incorrectly positioned on the second evaporator — reading ambient rather than coil temperature (most common).
- Second evaporator heavily iced, insulating S3 from the coil.
- S1 and S3 probes swapped during installation or after a service visit.
- Refrigerant shortage causing the second evaporator to warm up toward cold-room temperature.
- Blocked airflow over the second evaporator reducing the temperature differential.
Diagnostic steps
- 01
Verify probe S3 position on the second evaporator coil
Confirm S3 is properly clipped to the second evaporator coil at the designated measurement point. The probe must contact the coil, not hang in return air.
- 02
Check that S1 and S3 are not swapped
Trace both probe cables to their controller terminals. S1 monitors cold-room air and S3 monitors the second evaporator coil. Swap them back if incorrectly connected.
- 03
Inspect the second evaporator for ice blockage
Check for heavy frost insulating S3. If present, initiate a manual defrost on the second evaporator and confirm the temperature differential increases after defrost.
- 04
Assess refrigerant distribution to the second evaporator
Observe suction line temperatures at both evaporators. If the second evaporator's suction line is noticeably warmer than the first, the expansion valve feeding the second circuit may require adjustment.
- 05
Restart SELFDRIVE calibration for the second evaporator
After restoring the temperature differential, follow the AKO manual procedure to re-enter SELFDRIVE calibration for the second evaporator. Verify E23 clears.
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When to call a professional
Call a licensed refrigeration technician if E23 persists after correcting probe positions and clearing ice, as an inadequate temperature differential across the second evaporator indicates a refrigerant distribution problem requiring pressure measurements and potentially expansion valve adjustment or refrigerant handling.
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Open a ticket — free accountOther Ako error codes
/E3 Probe 1/2/3 failure (Open circuit, crossed circuit or temperature outside th
E5Severe external alarm activated (by digital input) Rdt Defrost alarm concluded d
E1/ E2/ E3 Probe 1, 2 or, 3 faulty. Severe external alarm activated. AES Indicates
HIconfiguration. It allows the creation of up to 5 user profiles, each with a four
E8Indicates a defrost is underway. After defrosting, the message wilcontinue to be
EEAccess code (Password)request Probe1brokenOpen,rosdcicuit or proeutofrane Memory
E3Thermal alarm 3 DR RE4 Thermal alarm 4 DR RE5 Thermal alarm 5 DR RE5 Severe exte
E162E3 Probe 1, 2 or 3 faulty (open circuit, crossover or temperature outside the pr
E09) (Does not activate alarm relay) (See page 16)
E9Severe external alarm activated due to digital input 15 or 16 (According to para
F8Regulation remotely stopped due to digital input 15 or I6; all stages/compressor
E11E2 Probe 1 or 2 faulty (open circuit, crossover or temperature outside the probe
Sources: help.ako.com, help.ako.com