ITW Food Equipment Group 14 Error Code
Drain error – shutdown; machine took too long to drain
Source: ITW FOOD EQUIPMENT GROUP/00008 EDH-EDL_EUH-EUL Dishwashers Operation and Error Card F48737 (01-23).pdf
What does ITW Food Equipment Group 14 mean?
The machine took too long to drain, so the control shut the cycle down to protect the dishwasher. This drain error usually traces back to a pinched, kinked or incorrectly connected drain hose, or debris in the hose restricting the flow of water out of the machine.
Symptoms
- Error code 14 shown on the display
- Machine shuts down during the drain stage
- Standing water left in the tank
- Slow or incomplete draining
Common causes
- Drain hose pinched or kinked
- Incorrect drain connection to the building drain
- Debris in the drain hose
- Drain pump fault
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Diagnostic steps
Inspect the drain hose
Verify the drain hose is not pinched, kinked or connected incorrectly to the building drain.
Clear debris and drain again
Check the drain hose for any debris, clear it, and let the machine drain again.
Confirm the tank empties
Run a drain and verify the tank empties fully and code 14 clears.
Call Hobart Service if it persists
If the error continues to display, contact Hobart Service at 1-888-4HOBART.
When to call a professional
Contact Hobart Service if code 14 continues after confirming the drain hose is clear, correctly connected and free of debris. A machine that still drains too slowly may have a drain pump fault or a deeper plumbing problem. An authorized Hobart technician should diagnose and repair the drain system so the dishwasher empties within its allowed time.
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Other ITW Food Equipment Group Error Codes
Booster temperature above upper limit
Booster temperature below lower limit
Rinse assurance – booster did not meet temperature or water level requirements
Wash tank temperature above upper limit
Wash tank temperature below lower limit
Booster pressure level sensor voltage above upper limit
Booster pressure level sensor voltage below lower limit
Wash tank pressure level sensor voltage above upper limit
Wash tank pressure level sensor voltage below lower limit
Drain overflow limit – wash tank water level exceeded limit
Wash tank fill time exceeded
Fill error – booster took too long to fill