Sirman E2
Slices value set to 0 with slice counter enabled — set the number of slices (PLD 300-330-350 AUT)
Source: Sirman_15354C2GU2S_user-manual_EN.pdf
What does Sirman E2 mean?
The PLD 300-330-350 AUT slice counter feature is enabled, but the target number of slices has been programmed to zero. Because the machine cannot execute a cycle for zero slices, the control blocks operation and displays E2. This is a parameter configuration error, not a mechanical or electrical fault. The operator or technician must enter a valid, non-zero slice count before the machine will run.
Symptoms
- Display shows 'E2' when attempting to start a portioning or slicing cycle
- Machine does not begin any cutting or portioning movement
- Slice counter feature is shown as active in the control settings
- All other machine functions and controls appear normal and responsive
- Error clears immediately once a valid number of slices is entered
Common causes
- Slice counter enabled but target slice quantity was set to or defaulted to zero
- Operator inadvertently cleared the slice count value without entering a replacement
- Control settings were reset, leaving the counter enabled but the value blank or at zero
- Incorrect programming sequence followed when configuring the slice counter feature
Diagnostic steps
- 01
Confirm the slice counter is enabled
Navigate to the slice counter settings on the PLD 300/330/350 AUT control panel and confirm that the slice counter function is indeed active, as this is the prerequisite condition for E2 to appear.
- 02
Enter a valid non-zero slice count
Using the control panel, input the required number of slices for the current production run. The value must be greater than zero for the machine to accept the setting and allow the cycle to proceed.
- 03
Confirm the new value is saved
After entering the slice count, confirm or save the setting per the control panel procedure so the machine registers the new value before attempting to start.
- 04
Restart the cycle and verify E2 is cleared
Press the start key and confirm that E2 no longer appears and that the machine begins the portioning cycle normally, counting down from the entered slice value.
- 05
Alternatively, disable the slice counter if not needed
If counted portioning is not required for the current task, disable the slice counter feature entirely in the control settings so the machine runs in continuous mode without requiring a target slice value.
Keep this fix — get it by email with every Sirman error code
A clean printable version of this Sirman E2 guide + the full Sirman code pack (12 codes), straight to your inbox. Free.
When to call a professional
E2 is a configuration error that should resolve by entering a valid slice count or disabling the counter. Escalate to a licensed technician if the control does not accept or retain a valid slice value, if the error persists after correct programming, or if the control panel interface appears to be malfunctioning and preventing proper parameter entry on the PLD 300/330/350 AUT.
Don't want to DIY this? Open a service ticket on AskWhiz and get it handled — pay per ticket, no subscription.
Open a ticket — free accountOther Sirman error codes
Automatic carriage movement does not work because the carriage is not engaged (VA 4000)
FuseFuse for automatic carriage movement is activated; automatic carriage movement does not work (VA 4000)
Make serviceMachine has exceeded 750,000 slices and requires general maintenance (VA 4000)
E1High mechanical load detected — reduce quantity/weight of product loaded (PLD 300-330-350 AUT)
E3Home search failed — check encoder connection, motor connection, and hopper end-of-stroke magnet (PLD 300-330-350 AUT)
E4Hardware error — check communication between keyboard and power supply (PLD 300-330-350 AUT)
E5Hardware error — check encoder connection (PLD 300-330-350 AUT)
E6Motor overheating detected on Sirman PLD 300-330-350 AUT – power cycle required; power board may need replacement.
E7DC bus voltage too low on Sirman PLD 300-330-350 AUT – check incoming mains supply voltage.
E8DC bus voltage too high on Sirman PLD 300-330-350 AUT – check incoming mains supply voltage.
E9Requested motor speed too high on Sirman PLD 300-330-350 AUT – reduce product quantity or weight loaded.
AskWhiz Playground
Test your diagnostic skills
Play a real HVAC service call in the AskWhiz Playground — real brands, real fault codes, no signup.
Play a real service call