ITW Food Equipment Group 25

What does ITW Food Equipment Group 25 mean?

The machine has detected an internal communication error, meaning its control components are not exchanging data correctly. Because this is an internal fault between the dishwasher's electronics, the error card directs the user to contact Hobart Service rather than attempt a field repair.

Symptoms

• Error code 25 shown on the display
• Machine behaves erratically or stops responding
• Controls or display not updating correctly
• Error persists across cycles

Common causes

• Internal communication fault between control components
• Loose or damaged internal wiring or connector
• Control board fault
• Electrical interference on the data circuit

Diagnostic steps

1. 01

   Reset the machine

   Switch the dishwasher off and then on, which resets the signals, and see whether code 25 clears.

2. 02

   Confirm the error returns

   Run the machine again and check whether the internal communication error reappears.

3. 03

   Note the fault

   Record that code 25 indicates an internal communication error for the service technician.

4. 04

   Call Hobart Service

   The error card directs you to contact Hobart Service at 1-888-4HOBART for this fault.

When to call a professional

Code 25 is an internal communication error, and the error card instructs you to contact Hobart Service at 1-888-4HOBART. Faults between the machine's control electronics require diagnosis of internal wiring and boards under power, which should only be done by an authorized Hobart technician. Do not attempt to open or repair the control system yourself.