Unox AF24 Error Code
Wrong position of Pollo valve.
Source: Unox/Unox_XACC-0513-EPLM_ServiceManualAll_CommercialKitchen.pdf
What does Unox AF24 mean?
AF24 indicates the Pollo valve is in the wrong position. The control system has detected that this valve is not in the expected state for the current operation, so the oven raises an alarm. It points to a valve, actuator or position-feedback problem rather than a temperature or probe fault.
Symptoms
- AF24 shown on the control panel
- Oven stops or restricts the affected function
- Valve not moving to its expected position
- Alarm recurs when the function is requested
Common causes
- Pollo valve mechanically stuck or jammed
- Valve actuator or motor fault
- Position-feedback signal incorrect or missing
- Wiring fault to the valve
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Diagnostic steps
Power down and inspect the valve
Turn off the power supply and check the Pollo valve for mechanical obstruction or jamming.
Check the actuator
Verify the valve actuator drives the valve to its correct position and is not seized.
Verify the feedback signal
Confirm the position-feedback signal reaches the control board so it can read the valve's true position.
Check the wiring
Inspect and test the wiring between the valve and the board, restoring any loose or open connection.
When to call a professional
AF24 involves a specific internal Unox valve and its position feedback. Diagnosing the actuator and wiring requires opening the oven and Unox component knowledge. If a quick check of the valve for obstruction does not clear it, have a qualified Unox technician inspect the valve and its control circuit.
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Other Unox Error Codes
Motor thermal protection alarm (permanent error) — the fan motor's thermal protection has tripped.
Safety thermostat alarm — the chamber safety thermostat has tripped above its limit.
Temperature probes alarm — a cooking chamber temperature probe is damaged or disconnected.
Communication error with the power board — the control board lost communication with the power board.
Gas alarm — a fault in the gas burner/ignition system (split into multiple AF23 conditions on later software).
Trolley is missing.
Tank missing or safety thermostat fault.
Chamber ceiling temperature too high.
Chamber over-temperature condition (Case 1: T > 150 °C / 302 °F; Case 2: T < 150 °C).
Single-point or multi-point core probe completely damaged.
Chamber temperature probe warning.
Front / chamber temperature probe warning.