Unox AM04
Slowtop motor thermal protection alarm (T > 150 °C / 302 °F).
Source: Unox/Unox_XACC-0513-EPLM_ServiceManualAll_CommercialKitchen.pdf
What does Unox AM04 mean?
AM04 is a motor thermal protection alarm on the Slowtop accessory, occurring above 150 °C (302 °F). The Slowtop fan motor's thermal protection has tripped because the motor overheated, so the accessory stops. The main oven can still be used while the Slowtop is in alarm.
Symptoms
- AM04 shown referencing the Slowtop
- Slowtop fan not running
- Slowtop stops at high temperature
- Alarm recurs after restart
Common causes
- Slowtop motor overheated and thermal protection opened
- Failed motor capacitor
- Motor mechanically stuck
- Wiring fault to the motor
- Inadequate cooling
Diagnostic steps
- 01
Allow cooling
Let the Slowtop cool so the motor thermal protection can reset.
- 02
Check the motor mechanically
With power off, confirm the fan turns freely and is not stuck.
- 03
Test the motor circuit
Measure the motor windings and capacitor and check the wiring with a multimeter.
- 04
Replace the motor if needed
Replace the motor or capacitor if out of specification and retest.
Keep this fix — get it by email with every Unox error code
A clean printable version of this Unox AM04 guide + the full Unox code pack (58 codes), straight to your inbox. Free.
When to call a professional
AM04 involves the Slowtop fan motor and its thermal protection. Testing windings, capacitors and wiring is mains-voltage work for a qualified Unox technician; do not keep restarting a motor that repeatedly trips on thermal protection.
Don't want to DIY this? Open a service ticket on AskWhiz and get it handled — pay per ticket, no subscription.
Open a ticket — free accountOther Unox error codes
Motor thermal protection alarm (permanent error) — the fan motor's thermal protection has tripped.
AF02Safety thermostat alarm — the chamber safety thermostat has tripped above its limit.
AF03Temperature probes alarm — a cooking chamber temperature probe is damaged or disconnected.
AF04Communication error with the power board — the control board lost communication with the power board.
AF23Gas alarm — a fault in the gas burner/ignition system (split into multiple AF23 conditions on later software).
AF24Wrong position of Pollo valve.
AF25Trolley is missing.
AF26Tank missing or safety thermostat fault.
AF39Chamber ceiling temperature too high.
AF41Chamber over-temperature condition (Case 1: T > 150 °C / 302 °F; Case 2: T < 150 °C).
AF43Single-point or multi-point core probe completely damaged.
WF01Chamber temperature probe warning.