Carel E10
Serial probe S10 not updated OFF OFF automatic duty setting(c4) unchanged unchan
Source: 0300055EN.pdf
What does Carel E10 mean?
The E10 alarm on Carel ir33 and pCO controllers indicates that serial probe S10 has not been updated by the controller within the polling timeout period. S10 is part of the Carel serial probe network. When S10 communication fails, any control or alarm function dependent on this probe's reading falls back to duty-cycle operation controlled by parameter c4.
Symptoms
- E10 shown on the controller display alternating with temperature.
- S10-dependent control functions operate in duty-cycle fallback.
- Alarm relay and buzzer activate.
- The monitoring zone assigned to S10 has no live temperature readings.
Common causes
- Data cable break or short between the controller and the S10 probe.
- S10 probe power failure.
- Bus address conflict between S10 and another probe.
- S10 probe internal hardware failure.
Diagnostic steps
- 01
Locate the S10 probe and inspect cabling
Identify the physical S10 probe location. Inspect the bus cable, probe housing, and termination point for visible damage.
- 02
Verify power at S10
Measure supply voltage at the S10 probe terminals. Absence of supply indicates an upstream power wiring problem.
- 03
Confirm S10 bus address is unique
Review the address configuration for S10 and all other bus devices. Reconfigure if a duplicate is found.
- 04
Test bus continuity
With the system de-energized, use a multimeter to verify both RS-485 data lines are intact from controller to S10.
- 05
Replace S10 if confirmed faulty
If power, wiring, and address are correct but E10 persists, replace S10 with a compatible Carel serial probe and re-commission.
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When to call a professional
If E10 persists after probe replacement or if multiple serial probes are simultaneously faulting, contact a Carel-authorized engineer. Controller communication bus hardware failures require professional diagnosis and component replacement that go beyond standard field maintenance and need specialized Carel service tooling.
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Open a ticket — free accountOther Carel error codes
not active ON probe 2 error= defrost automatic d0= 0 /1 / 4,F0= 1 E2 not active
IAactive ON external alarm automatic [A4 = 1] [+A7] √ √ dOr active ON open door al
LOactive ON low temperature alarm automatic [AL] [Ad] √ HI active ONhigh temperatu
EEnot active ON unit parameter error not possible not active ON operating paramete
E2Probe S2 fault OFF OFF automatic unchanged unchanged unchanged changed un- YES N
E3Probe S3 fault OFF OFF automatic unchanged unchanged unchanged changed YES NO ch
E11Serial probe S11 OFF OFF automatic duty seting (c4)unchanged unchanged un- YES N
E12Serial probe S12 not updated OFF OFF automatic duty setting (c4) unchanged uncha
E13Serial probe S13 not updated OFF OFF automatic duty setting (c4) unchanged uncha
E14Serial probe S14 OFF OFF automatic duty setting (c4)unchanged unchanged un- YES
HIHigh temperature A ON ON automatic unchanged unchanged unchanged un- YES NO LO2
E6(rated current not reached) DRAIN ALARM E5 3 FILL ALARM 卡 MAINTENANCE WARNING (p
Sources: becoolrefrigeration.co.uk, www.carel.com